The Klassy Girl Boutique guarantees you will be receiving quality merchandise that is in stock and ready to ship in a timely manor from our Oklahoma shipping facility.
We do understand ordering online sometimes can be guesswork so we have an easy to use return policy. Please read carefully to make sure your return goes smoothly! Online store credit only is allowed for any items purchased that are not on Sale/Clearance from our website as long as the items are returned unworn, in original condition, with original tags still attached. If items are returned in a used condition or with the tags removed, we will not be able to process the return and the pieces will be ether returned to you at your own expense or we will donate them to a local charity of our choice. We do not offer exchange or guarantee sizes will be in stock, no holds can be made while returning your item. You will receive your online credit in the form of a gift card code that will be promptly emailed to you within 1-7 days of receiving your return. You will have 90 days to use your credit online before it expires. Once expired we can not reinstate your credit so you should use it as quickly as possible. It is super easy to use just enter it into the gift card box at checkout and click Apply! Online store credit can be used at our Claremore store location but CAN NOT be used at our Branson, Mo location. No cash refunds of any kind are issued at any time, ALL SALES FINAL.
Should you by rare chance receive an item that is defective from the factory or an item sent in error you must contact us within 7 days or tracking showing delivered with photos of the defect. We will take care of you with a replacement quickly and hassle free!
To make a return please follow these simple guidelines. You no longer need to contact us for a return unless you receive something in error or defective!
1. All tags are still attatched.
2. It is not a Final Sale item (it will say final sale in the title online) or marked *On Sale*
3. Include your return paper that came in with your order, fill it out completely.
4. Mail back to us within 14 days of your tracking number showing delivered!
Follow these 4 simple steps and your return will go super smooth! Or if you are local to us you may return to our Claremore, Ok store within 14 days of receiving along with your order receipt as long as tags remain attatched for an exchange or store credit.
To easily access your store credit once processed simply log in on our site with your email/password and add your products to cart. Your credit will show as a payment option at checkout.
Sorry our Branson location does not accept online returns or online store credit/gift cards- no exception.
Please mail your return back to: The Klassy Girl Boutique, 922 N Lynn Riggs Blvd, Claremore, OK 74017.
You may want to purchase tracking/insurance on your return package as we are not responsible for returned lost/damaged shipments. Please advise it may take up to 7 business days for us to process your return once we have received it. Any return made without the original tags still attached, a sale/clearance item, or beyond our return policy time frame will not be accepted, you will receive a invoice to pay return shipping back to you.
Buyer is responsible for ALL shipping costs.
You have 90 days to use your store credit starting the day we email you that your credit is processed. After 90 days the credit will expire and we can not reinstate it!
ALL SALE/CLEARANCE ITEMS ARE FINAL SALE. No Exchanges/Returns.
After a order has been made, and payment received we are not able to cancel, alter, or refund it for any reason. If a discount code promotion is available it MUST be entered before checkout is complete as we can not add it on to your order after the order has completed. If you have any questions prior to ordering, Please contact us first.